Last Updated: October 2025
1. Introduction
Welcome to Beraaz (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website https://beraaz.pk and any products or services offered through it (collectively, the “Service”). By using our website, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
2. Eligibility
You must be at least 18 years old to make a purchase or use our services. By using this site, you confirm that you meet this requirement.
3. Use of the Website
You agree to use our website lawfully and respectfully. You may not:
- Interfere with the security or functionality of the website
- Use the site for fraudulent or misleading purposes
- Copy or distribute content without written permission
- Violate any applicable local or international laws
4. Product Information
We strive to ensure all product details, prices, and images are accurate and up to date. However, minor variations in color, design, or specifications may occur due to screen settings or product updates.
We reserve the right to correct errors, update information, or modify product details at any time without prior notice.
5. Pricing & Payment
All prices listed on our website are in PKR (Pakistani Rupees) and include applicable taxes unless stated otherwise.
Payments are processed securely through our authorized partners (e.g., JazzCash, EasyPaisa, Bank Transfer, etc.). By placing an order, you confirm that you are authorized to use the chosen payment method.
6. Orders & Availability
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders for reasons including:
- Product out of stock
- Pricing or description errors
- Suspicious or fraudulent activity
If your order is canceled, we will notify you and issue a full refund promptly.
7. Shipping & Delivery
We deliver nationwide in Pakistan using trusted courier partners. Estimated delivery times are displayed at checkout but may vary due to courier delays, holidays, or other unforeseen circumstances.
We are not liable for delays or loss caused by third-party delivery services once an order has been dispatched.
8. Returns & Exchanges
We want you to be completely satisfied with your purchase. Please refer to our Return & Exchange Policy for detailed instructions.
In general, returns are accepted within 7 days of delivery for unused, undamaged items in their original packaging. Certain items (such as earrings or custom-made jewelry) are non-returnable for hygiene or customization reasons.
9. Intellectual Property
All text, images, logos, graphics, and code on this site are the intellectual property of Beraaz or its licensors. Unauthorized reproduction or modification is strictly prohibited.
10. Limitation of Liability
To the fullest extent permitted by law, Beraaz shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products, including but not limited to loss of data, profits, or business opportunities.
Your exclusive remedy for any claim related to the use of our site or products shall be limited to the amount paid for the product in question.
11. Privacy
We value your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.
12. Changes to Terms
We may modify or update these Terms at any time without prior notice. Updated versions will be posted on this page with a revised date. Continued use of the website constitutes acceptance of the updated Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts of Karachi, Sindh.
14. Contact Us
If you have questions about these Terms, please contact us:
📍 Address: Karachi, Pakistan
📞 Phone: +92 331 7648222
📧 Email: contact@beraaz.pk
